Terms of Service

Last Updated: August 21, 2026

Welcome to Fixiar. These Terms of Service govern your access to and use of fixiar.com, including browsing our website, creating an account, purchasing products, contacting customer support, and using any other services or features made available through our online store.

By accessing or using Fixiar, you agree to be bound by these Terms of Service and any policies referenced in them, including our Shipping Policy and Return & Refund Policy. If you do not agree with these terms, please do not use our website or place an order.

Please read these Terms of Service carefully before using the Fixiar website.

1. About Fixiar

The Fixiar online store provides fashion products, including jackets, denim shirts, blazers, and other apparel and related products offered through our website.

Store: Fixiar
Website: fixiar.com
Business Address: 74 Jennifer Ln, New Canaan, CT 06840, United States
Customer Support Email: support@fixiar.com
Customer Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday

These Terms apply to all visitors, customers, and other users of the website.

2. Acceptance of These Terms

By visiting, browsing, registering on, or purchasing from fixiar.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.

These Terms apply to:

• Website visitors;
• Customers;
• Account holders;
• Users who subscribe to communications;
• Users who submit inquiries or other information; and
• Anyone who otherwise accesses or uses the website.

If you are using the website on behalf of another person or organization, you represent that you have authority to accept these Terms on their behalf.

3. Eligibility to Use the Website

You must have the legal capacity to enter into a binding agreement under applicable law to place an order with Fixiar.

If you are under the age required to enter into contracts in your jurisdiction, you may use the website only with the involvement and permission of a parent or legal guardian where permitted by law.

By using Fixiar, you represent that the information you provide is accurate and that you will use the website for lawful purposes.

4. Website Use

You may use the Fixiar website for legitimate personal shopping and informational purposes.

You agree not to:

• Use the website for unlawful purposes;
• Attempt to gain unauthorized access to any part of the website;
• Interfere with website operation or security;
• Introduce malicious software, viruses, or harmful code;
• Scrape, copy, or systematically collect website content without permission;
• Use automated systems to access the website in a way that interferes with normal operation;
• Impersonate another person or entity;
• Submit false or misleading information;
• Attempt to circumvent website security measures;
• Use Fixiar content for unauthorized commercial purposes; or
• Engage in conduct that could damage Fixiar, its customers, systems, or reputation.

Fixiar may restrict or terminate access to the website if we reasonably believe a user has violated these Terms or applicable law.

5. Product Information

Fixiar makes reasonable efforts to ensure that product descriptions, photographs, specifications, sizing information, colors, prices, and other product details displayed on the website are accurate and useful.

However, product presentation may vary depending on:

• Your device;
• Screen settings;
• Lighting;
• Photography conditions;
• Browser settings; or
• Other technical factors.

Actual product colors may appear slightly different from the images displayed on your screen.

We do not guarantee that every product description, photograph, measurement, or other website detail will always be completely error-free or current.

If we discover a significant error in a product listing, we reserve the right to correct the information.

6. Product Availability

Products displayed on Fixiar are subject to availability.

Adding an item to your shopping cart does not necessarily guarantee that the item will remain available until checkout is completed.

We may limit quantities available for purchase and may discontinue products at any time.

If an ordered product becomes unavailable after an order has been placed, Fixiar may contact you regarding the order and may provide an appropriate resolution, which may include cancellation and a refund for the unavailable product.

7. Prices

Product prices are displayed on the Fixiar website and may change from time to time.

Unless otherwise stated, prices displayed on product pages and checkout are the applicable prices for the relevant purchase.

We reserve the right to correct pricing errors, typographical errors, and other inaccurate information.

If a product has been listed at an incorrect price because of an obvious error, Fixiar may cancel the affected order and refund any amount already paid for that product.

Shipping charges, taxes, discounts, and promotional offers may affect the final amount shown at checkout.

8. Orders

When you place an order through Fixiar, you are submitting a request to purchase the selected products.

After successfully submitting an order, you may receive an order confirmation email. An order confirmation acknowledges that we have received your order request; it does not necessarily guarantee that the order will be fulfilled.

Fixiar reserves the right to accept, limit, or decline an order for legitimate reasons, including:

• Product availability;
• Pricing or listing errors;
• Payment issues;
• Suspected fraudulent activity;
• Incorrect or incomplete information;
• Shipping restrictions;
• Unusual order activity;
• Quantity limitations; or
• Other circumstances that prevent reasonable fulfillment.

If Fixiar cancels an order after payment has been received, we will refund the applicable amount paid for the canceled merchandise.

9. Order Information

You are responsible for ensuring that all information submitted during checkout is accurate.

This includes:

• Your name;
• Email address;
• Billing information;
• Shipping address;
• Apartment, suite, or unit information;
• Payment information;
• Telephone number, where requested; and
• Other information necessary to process your order.

Fixiar is not responsible for delays or failed deliveries caused by inaccurate, incomplete, or incorrect information provided by the customer.

If you identify an error after placing an order, contact Customer Support as soon as possible at support@fixiar.com.

We will make reasonable efforts to assist, but changes cannot be guaranteed after an order has entered processing or shipment.

10. Payment

Orders must be paid using an accepted payment method available at checkout.

By submitting payment information, you represent that:

• You are authorized to use the selected payment method;
• The information provided is accurate;
• The payment method has sufficient authorization for the purchase; and
• You authorize the applicable payment provider to process the transaction.

Payment processing may be performed by third-party payment providers. Their systems and terms may apply to payment processing.

Fixiar does not knowingly request or require customers to send complete payment card information through ordinary email.

11. Taxes

Applicable taxes may be calculated and displayed during checkout based on the order and destination information available at the time of purchase.

Customers are responsible for any taxes or other charges that may legally apply to their purchase where required.

Tax calculations may change if information provided during checkout changes.

12. Shipping

Fixiar's shipping terms are described in our separate Shipping Policy.

Our standard shipping terms currently include:

Delivery estimates are not guaranteed delivery dates. Carrier delays, severe weather, holidays, incorrect addresses, and other circumstances may affect delivery times.

Customers should review the complete Shipping Policy for additional information.

13. Shipping Address and Delivery

Customers are responsible for providing a complete and accurate delivery address.

Fixiar is not responsible for delays, failed delivery attempts, returned shipments, or additional costs resulting from an incorrect or incomplete address supplied by the customer.

Once an order has been transferred to the carrier, delivery is also subject to the carrier's operating procedures.

Customers should monitor their tracking information and follow carrier instructions when a delivery attempt is unsuccessful.

14. Returns and Refunds

Fixiar's returns and refunds are governed by our separate Return & Refund Policy.

Our standard return terms include:

Eligible merchandise must satisfy the conditions described in our Return & Refund Policy.

Customers should contact support@fixiar.com before sending merchandise back so that appropriate return instructions can be provided.

15. Cancellations

If you need to cancel an order, contact Fixiar as soon as possible.

We cannot guarantee cancellation once an order has entered processing or has been shipped.

If the order has already shipped, you may need to receive the merchandise and follow the applicable return procedure.

Any eligible refund resulting from an approved cancellation will be handled according to the circumstances of the order and applicable payment procedures.

16. Promotions and Discounts

From time to time, Fixiar may offer promotional codes, discounts, sales, or other special offers.

Promotions may have specific terms, including:

• Start and expiration dates;
• Eligible products;
• Minimum purchase requirements;
• Maximum discount amounts;
• Quantity limitations;
• One-time-use restrictions; or
• Other eligibility requirements.

Unless expressly stated otherwise, promotions cannot be combined.

Fixiar reserves the right to modify or terminate a promotional offer where permitted by applicable law.

17. Promotional Codes

If a promotional code is provided, you are responsible for entering the code correctly during checkout.

A promotional code may not work if:

• It has expired;
• The order does not meet the promotional requirements;
• The product is excluded;
• The code has already been used;
• The code was entered incorrectly; or
• The promotion has otherwise ended.

Discounts cannot normally be applied retroactively to orders that have already been completed unless Fixiar expressly agrees to do so.

18. Intellectual Property

The Fixiar website and its content may include:

• Logos;
• Brand names;
• Product photographs;
• Product descriptions;
• Graphics;
• Website designs;
• Layouts;
• Text;
• Videos;
• Icons;
• Software;
• Code; and
• Other materials.

These materials are owned by Fixiar or used with appropriate rights and are protected by applicable intellectual property laws.

You may view and use website content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publicly display, sell, license, publish, or commercially exploit Fixiar website content without prior written permission, except where permitted by applicable law.

19. User Communications

When you contact Fixiar through email, contact forms, reviews, or other communication channels, you agree not to submit content that is:

• Illegal;
• Fraudulent;
• Threatening;
• Abusive;
• Defamatory;
• Harassing;
• Infringing;
• Misleading; or
• Harmful to others.

You are responsible for the content you submit.

Do not send confidential payment information, passwords, or other sensitive information through ordinary customer-support communications unless specifically requested through an appropriate secure process.

20. Customer Reviews and Submitted Content

If Fixiar provides an opportunity to submit reviews, comments, photographs, feedback, or other content, you are responsible for ensuring that your submission is accurate and lawful.

You should not submit content that violates another person's rights or contains unauthorized personal information.

By submitting content to Fixiar where the applicable submission feature permits publication, you grant Fixiar a non-exclusive, royalty-free right to use, reproduce, display, and distribute the submitted content in connection with operating, promoting, or improving the store, subject to applicable law.

Fixiar may remove or decline to publish submitted content that violates these Terms or is otherwise inappropriate for the website.

21. Third-Party Services and Links

The Fixiar website may use or link to third-party services, including payment processors, shipping carriers, analytics providers, social platforms, or other external services.

Third-party services operate independently and may have their own terms and privacy policies.

Fixiar is not responsible for the content, availability, security, policies, or practices of third-party websites or services.

When you use a third-party service, you are responsible for reviewing and complying with that provider's applicable terms.

22. Website Availability

Fixiar aims to keep the website available and functional, but uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of:

• Maintenance;
• Software updates;
• Technical problems;
• Hosting issues;
• Security measures;
• Internet disruptions;
• Third-party service interruptions; or
• Other circumstances outside Fixiar's reasonable control.

Fixiar may modify, suspend, or discontinue portions of the website or its features when necessary.

23. Errors and Corrections

The Fixiar website may occasionally contain typographical errors, inaccurate information, technical errors, or outdated content.

We reserve the right to correct errors and update information at any time.

This may include corrections to:

• Product descriptions;
• Prices;
• Availability;
• Promotions;
• Shipping information;
• Product specifications; or
• Other website content.

If an error materially affects an order, Fixiar may contact the customer and provide an appropriate resolution.

24. Privacy

Your use of Fixiar is also subject to our Privacy Policy, which explains how information may be collected, used, stored, and handled when you visit or purchase from our website.

By using Fixiar, you acknowledge that you have had the opportunity to review our Privacy Policy.

We encourage customers to read the Privacy Policy carefully before submitting personal information through the website.

25. Account Security

If Fixiar allows you to create an account, you are responsible for maintaining the confidentiality of your account credentials.

You should:

• Use accurate information;
• Keep your password confidential;
• Avoid sharing account credentials;
• Notify Fixiar if you believe your account has been compromised; and
• Log out after using a shared or public device.

You are responsible for activity occurring through your account to the extent permitted by applicable law.

Fixiar may suspend or terminate an account if we reasonably believe it is being used fraudulently, unlawfully, or in violation of these Terms.

26. Prohibited Transactions and Fraud

Fixiar reserves the right to investigate suspicious or potentially fraudulent transactions.

We may cancel or decline an order if we reasonably suspect:

• Unauthorized payment activity;
• Identity misuse;
• Multiple fraudulent orders;
• Abuse of promotional offers;
• False billing or shipping information;
• Attempts to evade purchase restrictions; or
• Other potentially fraudulent or unlawful activity.

If an order is canceled for these reasons after payment has been received, Fixiar may refund eligible amounts using the original payment method.

27. Disclaimer of Warranties

To the extent permitted by applicable law, the Fixiar website and its content are provided on an “as available” and “as is” basis.

Fixiar does not guarantee that:

• The website will always be available;
• The website will be free from technical errors;
• All information will always be completely accurate;
• Products will always be available;
• Website content will always be current; or
• The website will be completely free from interruptions or harmful technical components.

Nothing in these Terms excludes or limits rights or protections that cannot legally be excluded or limited under applicable law.

28. Limitation of Liability

To the maximum extent permitted by applicable law, Fixiar will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products where such limitations are legally permitted.

This may include losses associated with:

• Website interruptions;
• Third-party service failures;
• Carrier delays;
• Incorrect customer-provided information;
• Unauthorized use of an account;
• Events outside Fixiar's reasonable control; or
• Other circumstances not directly caused by Fixiar's breach of an applicable legal obligation.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited.

29. Events Beyond Our Reasonable Control

Fixiar is not responsible for failure or delay in performing obligations caused by circumstances beyond our reasonable control.

Such circumstances may include:

• Severe weather;
• Natural disasters;
• Fire;
• Flood;
• Power outages;
• Transportation disruptions;
• Labor disruptions;
• Government actions;
• Public emergencies;
• Internet or telecommunications failures;
• Carrier interruptions;
• Supplier disruptions; or
• Other unforeseen events beyond reasonable control.

If such an event affects an order or service, Fixiar will make reasonable efforts to resume normal operations when circumstances permit.

30. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights through your actions or submitted content.

This provision does not apply to the extent that the applicable claim results from Fixiar's own unlawful conduct or liability that cannot legally be transferred to the customer.

31. Termination

Fixiar may suspend or terminate your access to the website if you violate these Terms, engage in fraudulent activity, misuse the website, or otherwise create a legitimate risk to Fixiar, its customers, or its systems.

You may stop using the website at any time.

Provisions that by their nature should continue after termination may remain applicable, including provisions concerning intellectual property, disclaimers, limitations of liability, and other applicable legal rights and obligations.

32. Governing Law

These Terms of Service are governed by the applicable laws of the United States and the State of Connecticut, without regard to conflict-of-law principles to the extent permitted by applicable law.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections provided by the laws applicable to their place of residence.

33. Dispute Resolution

If a question, concern, or dispute arises regarding an order or your use of Fixiar, we encourage you to contact us first so that we can attempt to resolve the matter directly.

Please contact:

support@fixiar.com

Providing your order number and a clear description of the issue will help us review your concern efficiently.

Nothing in this section prevents a customer from exercising rights or remedies that cannot legally be waived.

34. Changes to These Terms

Fixiar may update these Terms of Service from time to time.

Changes may be made to reflect:

• Changes to our business;
• New website features;
• Changes to products or services;
• Changes to shipping or return procedures;
• Legal or regulatory requirements; or
• Other operational needs.

When we make material changes, we will update the Last Updated date at the top of this page.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

35. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.

The remaining provisions will continue in effect to the extent permitted by law.

36. No Waiver

If Fixiar does not immediately enforce a provision of these Terms, that does not mean Fixiar has waived the right to enforce that provision later.

A waiver is effective only when expressly provided by Fixiar in writing where required.

37. Entire Agreement

These Terms, together with the policies and terms expressly referenced in them, constitute the applicable agreement governing your use of the Fixiar website and your relationship with Fixiar concerning website use and purchases, subject to any additional terms presented at checkout or otherwise applicable to a specific service.

If a specific product, promotion, service, or transaction has additional terms, those terms may apply to that particular transaction.

38. Customer Support

If you have questions regarding these Terms, an order, a product, shipping, returns, refunds, or any other Fixiar service, please contact us.

Company: Fixiar
Website: fixiar.com
Email: support@fixiar.com
Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday
Address: 74 Jennifer Ln, New Canaan, CT 06840, United States

For order-related questions, please include your order number whenever possible so our support team can locate your purchase quickly.

39. Acknowledgment

By using fixiar.com, you acknowledge that you have read these Terms of Service and agree to comply with them.

If you do not agree with these Terms, please discontinue use of the website.