Last Updated: July 13, 2026

At Fixiar, we are committed to providing a reliable and transparent shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, and delivered after a purchase is completed on our website. We understand that receiving your jewelry items promptly and securely is important, and we work carefully with trusted shipping partners to ensure a smooth delivery process.

Please review the information below before placing an order. By completing a purchase, you acknowledge and accept the terms outlined in this policy.

Introduction

Our collections include earrings, pendants, anklets, rings, bracelets, and necklaces designed to bring elegance and style to everyday wear and special occasions. Every order is carefully prepared and packed to help ensure that products arrive safely and in excellent condition.

Shipping timelines provided on our website are estimates and may vary due to factors outside our direct control, including weather events, carrier delays, high seasonal demand, or unforeseen operational interruptions.

Order Processing

Orders are typically processed within 1 business day after payment has been successfully completed and verified. Business days refer to Monday through Friday and exclude major holidays.

Once an order enters processing, our team reviews payment information, prepares the items, performs quality checks, and securely packages the products before shipment.

Orders placed after the daily cut-off time, during weekends, or on holidays will begin processing on the next business day.

Shipping Time

After processing is completed, packages generally require approximately 2–6 business days to arrive at their destination within our shipping coverage area.

Estimated shipping times are not guaranteed delivery commitments. Certain locations may experience slightly longer transit periods depending on local carrier operations and delivery conditions.

Shipping Cost

Shipping Method	Cost
Standard Shipping	Flat Rate $6.99

Shipping charges are calculated during checkout and displayed before payment is completed.

Delivery Time

Stage	Estimated Time
Order Processing	1 Business Day
Transit Time	2–6 Business Days
Estimated Total Delivery Time	3–7 Business Days

Cut-off Time

Our daily order cut-off time is 5:00 PM (EST), Monday through Friday.

Orders submitted before this time generally begin processing the same business day. Orders received after the cut-off may be processed on the following business day.

Shipping Carriers

To provide dependable delivery services, we work with reputable shipping partners including:

• USPS
• UPS
• FedEx

Carrier selection may vary depending on package size, destination, logistics requirements, and service availability.

Tracking Orders

Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to the email address used during checkout.

Tracking information may require some time to become active after the package has been handed to the carrier. Customers are encouraged to monitor shipment updates regularly using the provided tracking details.

Delivery Delays

Although we strive to meet estimated delivery times, delays may occasionally occur due to circumstances beyond our control. Factors that may impact delivery schedules include:

• Adverse weather conditions
• Transportation disruptions
• Carrier operational issues
• High seasonal shipping volumes
• Incorrect or incomplete delivery information

We appreciate your patience in such situations and recommend allowing additional transit time before reporting a delayed shipment.

Lost Packages

If tracking information indicates that a package has been delivered but you have not received it, we recommend checking with household members, neighbors, reception desks, or secure delivery locations first.

If the package still cannot be located, please contact our support team. We will work with the shipping carrier to investigate the matter and determine the appropriate next steps.

Incorrect Address

Customers are responsible for providing accurate shipping information when placing an order.

Orders shipped to an incorrect address due to inaccurate information submitted during checkout may experience delays, additional shipping charges, or non-delivery.

Please review your address carefully before completing your purchase.

Returned Packages

Packages returned to us by the carrier due to unsuccessful delivery attempts, refusal of delivery, or invalid address information may require additional handling before reshipment can be arranged.

In certain cases, customers may be responsible for any additional shipping expenses associated with resending returned packages.

Damaged Deliveries

We carefully package all orders to minimize the possibility of damage during transit. However, if your package arrives visibly damaged, please inspect the contents immediately after delivery.

If any item has been damaged during shipment, please contact us as soon as possible and provide photographs of:

• The damaged product
• The shipping packaging
• The shipping label

This information helps us review the situation and assist you more efficiently.

International Shipping (Not Available)

At this time, we only ship orders within the United States.

We currently do not offer international delivery services, including shipments to overseas territories, military addresses outside domestic shipping coverage, or destinations outside the United States.

Should international shipping become available in the future, this policy will be updated accordingly.

Order Changes

If you need to update your shipping address or request modifications to your order, please contact us immediately after placing your purchase.

While we will make every reasonable effort to accommodate changes, modifications cannot be guaranteed once processing or shipment has begun.

Order Cancellation

Cancellation requests should be submitted as soon as possible after placing an order.

Orders that have already entered processing or have been dispatched may no longer be eligible for cancellation. If cancellation is not possible, customers may refer to our return procedures once the order has been delivered.

Contact Us

If you have questions regarding shipping, delivery timelines, tracking information, or any concerns related to your order, our customer support team is available to assist you.

Email: support@fixiar.com

We strive to respond to all inquiries promptly and provide clear assistance regarding your shipment and delivery experience.