Cookie Policy

Last Updated: August 21, 2026

At Fixiar, we use cookies and similar technologies to help operate our website, provide essential shopping functionality, understand how visitors use our website, improve website performance, and support a more convenient online shopping experience.

This Cookie Policy explains what cookies are, how Fixiar may use them, the types of cookies that may be used on fixiar.com, and the choices available to you.

Store: Fixiar
Website: fixiar.com
Email: support@fixiar.com
Customer Support: 8:00 AM – 7:00 PM EST, Monday – Saturday
Address: 74 Jennifer Ln, New Canaan, CT 06840, United States

This Cookie Policy should be read together with our Privacy Policy and other applicable store policies.

1. What Are Cookies?

Cookies are small text files that websites may place on your computer, smartphone, tablet, or other internet-connected device when you visit a website.

Cookies allow a website to recognize a device and remember certain information about a visitor's activity or preferences.

For example, cookies may help a website remember:

• Items added to a shopping cart;
• Certain website preferences;
• Login or session information;
• Pages previously visited;
• Website interactions;
• Basic technical information; and
• Other information necessary to provide or improve website functionality.

Cookies do not normally contain information such as your full payment-card number or PayPal or Venmo password.

2. Why Does Fixiar Use Cookies?

Fixiar may use cookies and similar technologies for several purposes.

These purposes may include:

• Operating essential website features;
• Maintaining shopping-cart functionality;
• Supporting checkout;
• Remembering certain preferences;
• Understanding website traffic;
• Measuring website performance;
• Improving website functionality;
• Detecting technical problems;
• Supporting website security;
• Preventing fraudulent or unauthorized activity;
• Understanding how customers interact with products; and
• Improving the overall shopping experience.

Some cookies are necessary for the website to operate correctly, while others may support analytics, personalization, or other functions.

3. Types of Cookies We May Use

The cookies used on Fixiar may generally fall into the following categories:

The exact cookies and technologies used may change as our website, services, and technology providers change.

4. Essential Cookies

Essential cookies are necessary for important website functions.

Without certain essential cookies, portions of Fixiar's website may not function correctly.

These cookies may help with:

• Shopping cart functionality;
• Checkout;
• Session management;
• Website security;
• Fraud prevention;
• Authentication;
• Page navigation; and
• Other core website functions.

Because these cookies may be necessary for the operation of the website, disabling them may prevent certain features from working properly.

5. Shopping Cart and Checkout Cookies

Fixiar may use cookies or similar technologies to support the shopping process.

These technologies may help us maintain information associated with your shopping session, such as products added to your cart.

They may also support:

• Cart functionality;
• Checkout navigation;
• Order processing;
• Session continuity;
• Product selections; and
• Other necessary shopping functions.

Without these technologies, certain portions of the checkout process may not operate correctly.

6. Functional Cookies

Functional cookies may allow Fixiar to remember certain choices or preferences to make the website easier to use.

Depending on the technologies implemented on the website, these cookies may remember information such as:

• Website preferences;
• Certain display settings;
• Session preferences;
• Previously selected options; and
• Other functionality-related choices.

Functional cookies may not be required for every part of the website, but disabling them may reduce the convenience or functionality of certain features.

7. Analytics Cookies

Fixiar may use analytics technologies to understand how visitors interact with our website.

Analytics information may help us understand:

• How many visitors access the website;
• Which pages receive the most visits;
• Which products receive attention;
• How visitors navigate through the website;
• How long visitors interact with certain pages;
• Which devices or browsers are commonly used;
• How website performance changes over time; and
• Where technical improvements may be needed.

Analytics information generally helps Fixiar improve the website rather than identify individual customers directly.

Where third-party analytics services are used, those providers may process information according to their own privacy policies.

8. Performance Cookies

Performance-related cookies and similar technologies may help Fixiar understand whether website features are operating effectively.

They may be used to identify:

• Slow-loading pages;
• Technical errors;
• Website performance issues;
• Broken features;
• General usage patterns; and
• Other technical problems.

This information may help us improve website speed, reliability, navigation, and overall usability.

9. Marketing Cookies

Where applicable, Fixiar may use cookies or similar technologies to support marketing activities.

Marketing technologies may help us understand interactions with advertisements, promotional content, or products.

Depending on the services being used, these technologies may be provided by third-party advertising or marketing providers.

Marketing cookies may be used to:

• Measure advertising performance;
• Understand interactions with promotional content;
• Improve marketing campaigns;
• Measure conversions; and
• Provide more relevant promotional content where permitted.

The availability and use of marketing technologies may change over time.

10. First-Party Cookies

First-party cookies are cookies placed by the website you are visiting.

Fixiar may use first-party cookies to support functions such as:

• Website operation;
• Shopping cart functionality;
• Checkout;
• Session management;
• Preferences;
• Security; and
• Website analytics.

These cookies are associated with your interaction with fixiar.com.

11. Third-Party Cookies

Some features or services used by Fixiar may be provided by third parties.

These third parties may place their own cookies or use similar technologies when you interact with the website.

Third-party services may include providers involved in:

• Payment processing;
• Analytics;
• Website functionality;
• Security;
• Customer support;
• Advertising;
• Marketing; or
• Other website services.

Third-party cookies are controlled by the applicable third party and may be subject to that provider's own privacy policy and terms.

12. Payment Services and Cookies

Fixiar currently accepts PayPal and Venmo as payment methods.

When you use a third-party payment service, that service may use cookies or similar technologies as part of its own website, authentication, security, fraud-prevention, or payment processes.

Fixiar does not control the cookies used directly by PayPal or Venmo.

For information about how those services handle cookies and personal information, customers should review the applicable provider's privacy documentation.

Fixiar does not request or store your PayPal or Venmo password through ordinary customer support communications.

13. How Long Do Cookies Stay on Your Device?

Cookies may generally be divided into two categories based on how long they remain on your device.

Session Cookies

Session cookies are temporary.

They generally remain active while you use the website and may be removed when your browser session ends.

These cookies may support functions such as:

• Shopping sessions;
• Cart functionality;
• Checkout;
• Temporary preferences; and
• Other session-based features.

Persistent Cookies

Persistent cookies may remain on your device for a specified period after you leave the website.

They may be used to remember certain preferences or support analytics and other website functions.

The length of time a persistent cookie remains on your device depends on its purpose and the configuration established by Fixiar or the applicable third-party provider.

14. How We Use Similar Technologies

Cookies are not the only technology that may be used on Fixiar.

We may also use technologies such as:

• Pixels;
• Web beacons;
• Tags;
• Local storage;
• Device identifiers; and
• Similar technologies.

These technologies may perform functions similar to cookies, such as measuring website activity, supporting functionality, analyzing traffic, or understanding interactions with content.

For convenience, this Cookie Policy refers to these technologies collectively as "cookies and similar technologies."

15. Your Cookie Choices

Depending on your browser, device, location, and applicable law, you may have several ways to manage cookies.

You may be able to:

• Accept cookies;
• Block certain cookies;
• Delete existing cookies;
• Disable certain browser-based tracking technologies; or
• Configure your browser to notify you when cookies are being used.

However, blocking or deleting cookies may affect the functionality of fixiar.com.

For example, disabling essential cookies may interfere with:

• Shopping cart functionality;
• Checkout;
• Login or session features;
• Security functions; or
• Other website features.

16. Managing Cookies Through Your Browser

Most modern web browsers provide settings that allow you to manage cookies.

Depending on the browser, you may be able to:

1. View stored cookies;
2. Delete cookies;
3. Block cookies;
4. Allow cookies only from certain websites;
5. Block third-party cookies; or
6. Receive notifications before cookies are stored.

Browser settings vary by provider and version.

If you are unsure how to manage cookies, consult the help or privacy settings provided by your browser.

17. Mobile Devices

Cookies and similar technologies may also be used when you access Fixiar through a smartphone or tablet.

Mobile browsers and operating systems may provide their own privacy and tracking controls.

Depending on your device and browser, you may be able to restrict certain forms of tracking or delete stored website information.

Changing these settings may affect the way fixiar.com functions.

18. Do Cookies Collect Personal Information?

Some cookies may be associated with information that can be considered personal information under certain privacy laws.

For example, cookies may be associated with:

• IP addresses;
• Device information;
• Online identifiers;
• Website activity; or
• Other technical information.

Fixiar handles personal information according to our Privacy Policy and applicable legal requirements.

We do not use cookies as a reason to request sensitive payment credentials such as your PayPal or Venmo password.

19. Cookies and Order Information

Cookies may help Fixiar maintain the technical information needed to support your shopping session.

For example, cookies may assist with maintaining your shopping cart while you browse different product pages.

However, cookies alone are not necessarily the same as the order information you provide during checkout.

When you place an order, Fixiar may collect information such as:

• Name;
• Email address;
• Shipping address;
• Billing information;
• Product information;
• Order details; and
• Payment-related transaction information handled through applicable payment providers.

The collection and use of this information are described in our Privacy Policy.

20. Cookies and Security

Some cookies and similar technologies may be used for security purposes.

These technologies may help Fixiar:

• Detect unusual activity;
• Prevent unauthorized access;
• Protect website sessions;
• Reduce fraud;
• Maintain website security; and
• Identify certain technical or security problems.

Security-related technologies may be necessary for the safe operation of the website.

21. Cookies and Fraud Prevention

Fixiar may use cookies, device information, and similar technologies to help identify potentially suspicious activity.

Fraud-prevention information may be used in connection with:

• Order verification;
• Payment verification;
• Account security;
• Website security;
• Unauthorized transactions; and
• Other legitimate security purposes.

Payment providers such as PayPal and Venmo may also independently use security and fraud-prevention technologies.

22. Third-Party Websites

Fixiar may contain links to third-party websites or services.

When you leave fixiar.com and access another website, that website may use its own cookies and tracking technologies.

Examples may include:

• Payment-provider websites;
• Shipping carrier websites;
• Social media platforms;
• Analytics services;
• Other external websites.

Fixiar does not control cookies placed directly by third-party websites.

You should review the privacy and cookie policies of those websites for additional information.

23. Shipping Carrier Websites

Fixiar may use USPS, UPS, or FedEx to deliver orders.

When you click a tracking link and visit a carrier's website, that carrier may use cookies or similar technologies according to its own policies.

The carrier may collect technical information about your visit independently of Fixiar.

Fixiar is not responsible for the cookie practices of independent shipping carriers.

24. Do Not Track Signals

Some browsers offer a "Do Not Track" setting that allows users to indicate a preference regarding certain types of online tracking.

There is not always a uniform technical standard for responding to these signals.

As a result, Fixiar may not respond to every browser-based Do Not Track signal in the same manner.

Your available privacy choices may also depend on applicable law and the technologies being used.

25. Children's Privacy

Fixiar's website is intended for a general audience and is not specifically directed toward children.

We do not knowingly use cookies for the purpose of collecting personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to Fixiar inappropriately, please contact:

support@fixiar.com

26. Privacy and Cookie Rights

Depending on where you live, applicable privacy laws may provide you with certain rights relating to personal information and online tracking technologies.

Depending on applicable law, these rights may include:

• Requesting access to certain personal information;
• Requesting correction of inaccurate information;
• Requesting deletion of certain information;
• Requesting information about data collection practices;
• Opting out of certain marketing activities;
• Exercising applicable cookie or tracking preferences; and
• Other rights provided under applicable law.

To make a privacy-related request, contact:

support@fixiar.com

We may need to verify your identity before completing certain requests.

27. California Privacy Choices

California residents may have additional rights under applicable California privacy laws.

Depending on the circumstances, these rights may include rights relating to:

• Accessing personal information;
• Correcting personal information;
• Deleting personal information;
• Information about collection and use;
• Certain marketing or tracking activities; and
• Other applicable privacy choices.

To submit a request, contact:

support@fixiar.com

Fixiar does not knowingly sell personal information in exchange for monetary consideration.

28. Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state laws.

The specific rights and requirements may vary depending on:

• Your state of residence;
• The type of information involved;
• The nature of the request;
• Applicable legal thresholds; and
• Statutory exceptions.

If you believe a state privacy law provides you with a right regarding cookies or personal information, contact support@fixiar.com and identify your state of residence.

29. Changes to Our Cookie Practices

The cookies and similar technologies used by Fixiar may change over time.

We may add, remove, replace, or modify technologies as we:

• Improve the website;
• Add new features;
• Change service providers;
• Improve security;
• Introduce analytics tools;
• Modify marketing activities; or
• Respond to legal or operational requirements.

Because of these changes, the exact cookies used on fixiar.com may vary from time to time.

30. Updates to This Cookie Policy

Fixiar may update this Cookie Policy periodically.

Updates may be made to reflect:

• Changes to our website;
• Changes in technology;
• Changes in third-party services;
• Changes in our business practices;
• Changes in applicable law; or
• Updates to our privacy practices.

When this policy is updated, the Last Updated date at the top of the page will be revised.

We encourage visitors to review this page periodically.

31. Cookie Policy and Privacy Policy

This Cookie Policy explains how Fixiar may use cookies and similar technologies.

Our Privacy Policy provides additional information about how Fixiar may collect, use, disclose, protect, and retain personal information.

If you want to understand how information collected through the website is generally handled, please review the Fixiar Privacy Policy as well.

32. Contact Us

If you have questions about this Cookie Policy, our use of cookies, or your privacy choices, please contact Fixiar.

Fixiar

Website: fixiar.com
Email: support@fixiar.com
Customer Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday
Address: 74 Jennifer Ln, New Canaan, CT 06840, United States

When contacting us about a privacy or cookie request, please clearly explain your request so our team can review it appropriately.

33. Our Commitment to Transparency

Fixiar aims to use cookies and similar technologies in a responsible and transparent manner.

Cookies help us provide essential shopping functions, maintain the website, understand website performance, improve the customer experience, support security, and, where applicable, assist with marketing activities.

Some cookies may be necessary for fixiar.com to operate correctly, while other technologies may provide optional functionality or analytics.

You can manage certain cookie settings through your browser or other available privacy controls. Keep in mind that restricting essential cookies may affect your ability to browse, add products to your cart, or complete checkout.

By continuing to use fixiar.com, you acknowledge that cookies and similar technologies may be used as described in this Cookie Policy, subject to your available choices and applicable law.

Company: Fixiar
Email: yongling@fixiar.com
Address: 74 Jennifer Ln, New Canaan, CT 06840, United States