DMCA Policy

Last Updated: August 21, 2026

At Fixiar, we respect the intellectual property rights of creators, copyright owners, photographers, designers, brands, and other rights holders.

This DMCA Policy explains how copyright owners or their authorized representatives can notify Fixiar if they believe copyrighted material has been used on fixiar.com without authorization.

Store: Fixiar
Website: fixiar.com
Email: support@fixiar.com
Customer Support: 8:00 AM – 7:00 PM EST, Monday – Saturday
Business Address: 74 Jennifer Ln, New Canaan, CT 06840, United States

This policy is intended to provide a clear process for reporting alleged copyright infringement. It does not constitute legal advice.

1. Respect for Copyright

Fixiar respects copyright ownership and expects users, suppliers, partners, content providers, and other parties interacting with our website to respect applicable copyright laws.

Copyright may protect original works such as:

  • Photographs;
  • Product images;
  • Written content;
  • Product descriptions;
  • Illustrations;
  • Graphics;
  • Artwork;
  • Videos;
  • Original designs;
  • Marketing materials; and
  • Other original creative works.

If you believe copyrighted material appearing on fixiar.com has been used without appropriate authorization, you may submit a DMCA notice using the procedure described below.

2. What Is a DMCA Notice?

A DMCA notice is a written notification from a copyright owner or authorized representative identifying material that the claimant believes infringes a copyright.

A properly prepared notice allows Fixiar to understand:

  1. Who owns the copyrighted work;
  2. What copyrighted work is involved;
  3. Where the allegedly infringing material appears;
  4. Why the use is believed to be unauthorized; and
  5. How Fixiar can contact the claimant.

Submitting a notice does not automatically establish that infringement has occurred.

Fixiar may review the information provided and take appropriate action based on the circumstances and applicable law.

3. Who May Submit a DMCA Notice?

A DMCA notice should generally be submitted by:

  • The copyright owner; or
  • An authorized representative acting on behalf of the copyright owner.

If you are submitting a notice for another person or organization, please clearly state your relationship to the copyright owner and your authority to act on their behalf.

Fixiar may request additional information or documentation where reasonably necessary.

4. Required Information for a DMCA Notice

To help Fixiar review a copyright complaint efficiently, your notice should contain sufficient information to identify the copyrighted work and the allegedly infringing material.

A DMCA notice should generally include the following information.

4.1 Identification of the Copyrighted Work

Clearly identify the original copyrighted work that you believe has been infringed.

Examples include:

  • A specific photograph;
  • A written article;
  • An illustration;
  • A graphic;
  • A product image;
  • A video;
  • An original design; or
  • Another copyrighted creative work.

If multiple copyrighted works are involved, provide a representative list or identify each work as clearly as possible.

4.2 Identification of the Allegedly Infringing Material

Identify the specific material on fixiar.com that you believe infringes your copyright.

Please provide enough information for Fixiar to locate the material.

Useful information may include:

  • Product name;
  • Page title;
  • Specific webpage location;
  • Description of the image or content;
  • Screenshot;
  • Product page information; or
  • Other identifying details.

If available, provide the specific webpage address where the disputed material appears.

4.3 Contact Information

Please provide information that allows Fixiar to contact you.

This may include:

  • Full legal name;
  • Company or organization name, if applicable;
  • Email address;
  • Mailing address; and
  • Telephone number.

Please ensure that the contact information is accurate.

4.4 Statement of Good Faith

Your notice should contain a statement confirming that you have a good-faith belief that the use of the identified material is not authorized by:

  • The copyright owner;
  • The copyright owner's agent; or
  • Applicable law.

4.5 Statement of Accuracy and Authority

Your notice should also contain a statement confirming that the information provided is accurate and, where applicable, that you are authorized to act on behalf of the copyright owner.

4.6 Signature

The notice should include a physical or electronic signature of the copyright owner or authorized representative.

Typing your full name may serve as an electronic signature where legally appropriate.

5. Recommended DMCA Notice Format

For convenience, you may use the following format when submitting a copyright complaint.

Subject: DMCA Copyright Infringement Notice – Fixiar

Copyright Owner:
[Full legal name]

Authorized Representative, if applicable:
[Full legal name and authority]

Email:
[Email address]

Mailing Address:
[Address]

Telephone:
[Telephone number]

Copyrighted Work

[Describe the original copyrighted work.]

Location of Allegedly Infringing Material

[Identify the Fixiar webpage, product page, image, text, or other material.]

Explanation

[Explain why you believe the identified material infringes your copyright and why the use is unauthorized.]

Good-Faith Statement

"I have a good-faith belief that the use of the copyrighted material described above is not authorized by the copyright owner, its agent, or applicable law."

Accuracy and Authority Statement

"I confirm that the information contained in this notice is accurate and that I am the copyright owner or authorized to act on behalf of the copyright owner."

Signature:
[Full name]

6. Where to Send a DMCA Notice

Please send copyright infringement notices to:

Fixiar
Email: support@fixiar.com

We recommend using the subject line:

DMCA Copyright Infringement Notice – Fixiar

Written correspondence may also be sent to:

Fixiar
74 Jennifer Ln
New Canaan, CT 06840
United States

Email is generally the preferred method for submitting a DMCA notice because it can be reviewed more efficiently.

7. What Happens After We Receive a Notice?

After receiving a copyright complaint, Fixiar may review the information provided to determine whether the notice contains enough information to identify the copyrighted work and disputed material.

Our review may involve:

  1. Identifying the reported content;
  2. Reviewing the information in the notice;
  3. Determining whether additional information is required;
  4. Reviewing available information regarding authorization;
  5. Contacting relevant parties where appropriate; and
  6. Taking action that we consider appropriate under applicable law.

Depending on the circumstances, Fixiar may remove, restrict, disable access to, or otherwise address the reported material.

Submitting a notice does not guarantee that content will be removed.

8. Incomplete DMCA Notices

A notice that does not contain enough information may delay our ability to review the complaint.

Examples of potentially insufficient information include:

  • No identification of the copyrighted work;
  • No identification of the allegedly infringing material;
  • No location of the disputed content;
  • No contact information;
  • No explanation of the alleged infringement;
  • No good-faith statement;
  • No statement regarding accuracy and authority; or
  • No appropriate signature.

If additional information is needed, Fixiar may request clarification or supporting documentation.

9. Copyright Ownership Evidence

Where appropriate, Fixiar may request information supporting your copyright ownership or authority to act on behalf of the rights holder.

Supporting information may include:

  • Copyright registration details;
  • Original publication information;
  • Original source information;
  • Evidence showing creation or ownership;
  • Licensing documentation;
  • Authorization from the copyright owner; or
  • Other relevant information.

A copyright registration is not necessarily required in every circumstance, but providing clear ownership information may assist with the review.

10. Product Photographs and Images

Product photographs may be subject to copyright protection.

If you believe a photograph displayed on Fixiar was copied from your website, catalog, social media account, portfolio, or another source without authorization, identify:

  • The original photograph;
  • Where the original photograph appears;
  • Where the photograph appears on fixiar.com;
  • Why you own or control the copyright; and
  • Why you believe Fixiar's use is unauthorized.

Please provide enough information for us to compare the original work with the reported material.

11. Written Content and Product Descriptions

Copyright may also apply to original written content.

If you believe Fixiar has copied your original:

  • Product description;
  • Article;
  • Blog post;
  • Marketing copy;
  • Website text;
  • Editorial content; or
  • Other written material,

please identify the original work and the corresponding content on Fixiar.

Explain which portions you believe have been copied and provide the location of both the original and allegedly infringing material where possible.

12. User-Submitted Content

If Fixiar permits users to submit reviews, comments, photographs, or other content, users are responsible for ensuring that their submissions do not violate another person's intellectual property rights.

If you believe a user-submitted item infringes your copyright, your notice should identify the specific content and explain your ownership or authorization.

Fixiar may review the submission and take appropriate action where warranted.

13. Third-Party Content

Fixiar may obtain certain content from third parties, including suppliers, manufacturers, photographers, designers, contractors, licensors, and other service providers.

If you believe third-party-provided content infringes your copyright, please provide the same information required for other DMCA notices.

Fixiar may contact the relevant provider to investigate whether the material was authorized.

14. Authorized Use and Licensing

A copyrighted work may be used with permission or under a valid license.

Before submitting a DMCA notice, copyright owners should consider whether the reported use may have been authorized.

Authorization may arise from:

  • A written license;
  • A contractual agreement;
  • Permission from the copyright owner;
  • A supplier or content agreement;
  • A stock-content license;
  • Other applicable authorization; or
  • A legal exception.

If you believe a license has been exceeded or terminated, explain the relevant circumstances in your notice.

15. Fair Use and Other Exceptions

Not every use of copyrighted material constitutes copyright infringement.

Depending on the circumstances and applicable law, certain uses may be permitted without direct authorization.

These may include certain uses for purposes such as:

  • Commentary;
  • Criticism;
  • News reporting;
  • Education;
  • Research; or
  • Other legally protected purposes.

Fixiar may consider relevant information concerning fair use, authorization, licensing, or other applicable legal exceptions when reviewing a complaint.

If your matter involves a complex copyright dispute, you may wish to consult a qualified intellectual property attorney.

16. False or Misleading Notices

Please submit DMCA notices only when you have a legitimate basis for believing that your copyrighted work has been infringed.

Do not knowingly submit:

  • False claims;
  • Fraudulent claims;
  • Misleading information;
  • Claims intended to harass another party; or
  • Claims designed to improperly remove lawful content.

Submitting knowingly false or misleading information may have legal consequences.

Fixiar may consider the accuracy and credibility of information submitted when reviewing a complaint.

17. Counter-Notification

If Fixiar removes or restricts access to material because of a copyright complaint, the affected party may contact Fixiar to dispute the removal or restriction.

A counter-notification should clearly identify:

  • The material that was removed or restricted;
  • Where the material appeared before removal;
  • Why the party believes the removal was incorrect;
  • Any relevant authorization or license;
  • The party's contact information; and
  • Supporting information where appropriate.

A counter-notification does not automatically result in restoration of content.

Fixiar may review the response and determine what action is appropriate under applicable law and the circumstances.

18. Repeat Copyright Infringement

Fixiar may take appropriate action against repeated or serious copyright infringement.

Depending on the circumstances, such action may include:

  • Removing infringing material;
  • Restricting access to content;
  • Limiting certain website activities;
  • Refusing repeated submissions; or
  • Taking other measures permitted by applicable law.

The action taken may depend on the nature, frequency, and seriousness of the alleged infringement.

19. Privacy of DMCA Notices

Information included in a DMCA notice may be used to investigate and respond to the copyright complaint.

Where necessary, information may be shared with relevant parties or service providers in connection with:

  • Reviewing the complaint;
  • Verifying ownership;
  • Communicating about the dispute;
  • Resolving the matter;
  • Complying with legal obligations; or
  • Protecting Fixiar's legal rights.

Personal information will be handled in accordance with Fixiar's Privacy Policy, subject to applicable legal requirements.

Please do not include unnecessary sensitive information in your notice.

20. Do Not Send Sensitive Payment Information

A DMCA complaint does not require your payment credentials.

Never include:

  • PayPal passwords;
  • Venmo passwords;
  • Credit-card numbers;
  • Bank passwords;
  • Security codes;
  • Authentication codes; or
  • Other sensitive financial credentials.

Fixiar will not request your PayPal or Venmo password as part of an intellectual property complaint.

21. Review Time

Fixiar will make reasonable efforts to review properly submitted copyright notices.

The time required may vary depending on:

  • The completeness of the notice;
  • The complexity of the claim;
  • The number of materials involved;
  • Whether ownership must be verified;
  • Whether third parties need to be contacted; and
  • Other relevant circumstances.

Providing complete and accurate information may help avoid unnecessary delays.

22. No Automatic Legal Determination

Fixiar's receipt of a DMCA notice does not mean that Fixiar has determined that copyright infringement occurred.

Likewise, removing or restricting content does not necessarily mean that Fixiar has made a final legal determination regarding ownership or infringement.

Any action may be taken based on the information available, applicable law, operational considerations, or the need to temporarily address a reported issue.

23. Third-Party Websites

Fixiar may provide links to external websites, including websites operated by:

  • Copyright owners;
  • Payment providers;
  • Shipping companies;
  • Social media platforms;
  • Content providers; or
  • Other third parties.

Fixiar does not control the content or copyright practices of independent third-party websites.

If your copyrighted material appears on a third-party website linked from Fixiar, you should generally contact the operator of that website directly.

24. DMCA and Other Intellectual Property Claims

This DMCA Policy primarily addresses copyright-related complaints.

If your concern involves a trademark, trade dress, patent, design right, or another intellectual property right, please provide the relevant information through our Intellectual Property Claim process at:

support@fixiar.com

Please clearly identify the type of intellectual property right involved.

25. Legal Compliance

Fixiar may cooperate with valid legal requests relating to copyright or other intellectual property disputes.

This may include responding to:

  • Valid court orders;
  • Subpoenas;
  • Government requests;
  • Legally enforceable notices; or
  • Other lawful processes.

Nothing in this policy prevents Fixiar from taking action necessary to comply with applicable law.

26. Reservation of Rights

Fixiar reserves all rights and remedies available under applicable law.

Nothing in this DMCA Policy:

  • Creates a contractual obligation beyond applicable law;
  • Waives any legal rights;
  • Prevents Fixiar from taking appropriate action;
  • Requires Fixiar to remove content in every circumstance; or
  • Limits any available legal defense or remedy.

27. Changes to This DMCA Policy

Fixiar may update this DMCA Policy from time to time.

Changes may be made to reflect:

  • Changes in copyright law;
  • Changes in our website;
  • Changes in business practices;
  • Changes in content-management procedures;
  • Changes in third-party services; or
  • Other legal or operational requirements.

When this policy is updated, the Last Updated date at the beginning of the page will be revised.

Customers, rights holders, and other interested parties are encouraged to review this page periodically.

28. Contact Fixiar Regarding Copyright

For copyright infringement notices, counter-notifications, or questions regarding this DMCA Policy, contact:

Fixiar
Email: support@fixiar.com

Mailing Address:
Fixiar
74 Jennifer Ln
New Canaan, CT 06840
United States

Customer Support: 8:00 AM – 7:00 PM EST, Monday – Saturday

For faster processing, use the subject line:

"DMCA Copyright Infringement Notice – Fixiar"

Please provide a complete description of the copyrighted work, the location of the allegedly infringing material, your contact information, your ownership or authorization information, and the required statements described above.

29. Our Commitment to Copyright Protection

Fixiar values the work of photographers, designers, writers, artists, brands, and other creators.

We aim to operate our online store responsibly and to respond appropriately to credible copyright concerns.

If you believe copyrighted material has been used on fixiar.com without authorization, please provide a complete and accurate DMCA notice so that Fixiar can review the matter.

Company: Fixiar
Email: yongling@fixiar.com
Address: 74 Jennifer Ln, New Canaan, CT 06840, United States
This DMCA Policy is provided for general informational purposes and is not a substitute for advice from a qualified legal professional.

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